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Workshop topics for hospitals

Each year MIPS provides accredited professional development that complements healthcare education programs including over 60 workshops in hospitals as well as workshops and webinars to all our members. Over 3,500 healthcare professionals attend these sessions each year. We are continually evaluating and assessing the topics we cover ensuring a high quality of material.

All topics are designed to fit within a one-hour lunch session typically arranged by the hospital and are based on accredited workshops.

Want to arrange a workshop?

If you are an MEO, director of education or other educational professional working in a hospital you may contact your local MIPS liaison officer or email the Manager, Member Risk Education at education@mips.com.au 

Topics currently available

Wellbeing can affect patient safety NEW!

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The wellbeing of practitioners is paramount to ensure the provision of safe healthcare to patients

At MIPS we often receive requests from our young practitioners seeking assistance for issues relating to health and wellbeing. Circumstances can range from poor assessment or performance management, illness and impairment, drug or other substance abuse, regulator or employer investigation, bullying and harassment and discrimination. When a practitioner’s health is not their priority, it can affect their ability to deliver appropriate safe healthcare and their ongoing suitability in this profession. This session provides a number of key risk management strategies from MIPS’ perspective to help them avoid that ‘slippery slope’.

Intern Risk 101 NEW!

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Insight to the challenges, responsibilities and risks faced by interns

What special skills do interns need to get them through the challenges with which they may be faced? This session will provide interns with the basics of medical indemnity (employer indemnity) and why they need targeted risk education. This is designed to minimise exposure both personal and employer-related. The session will also cover AHPRA’s Code of Conduct. In order to help them combat any challenges during the intern year, we also provide tips to maintain their personal wellbeing.

Death - the final complication!

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Managing death certificates and Coroner requests

Young practitioners can be challenged when asked to appropriately complete a ‘Medical Certificate of Cause of Death’ document (commonly known as a death certificate). Equally challenging is knowing when not to complete such certificates as a death may be a ‘Reportable Death’ for which a Coroner must be notified. Failures in these administrative public health duties can create complications and expose individuals and employers to adverse outcomes. 

Breaking bad news

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Conveying bad news competently, confidently and compassionately

Young practitioners might not have had to break bad news to patients yet, but as you can imagine, breaking bad news can have a significant impact on patients. It is important that it is conveyed competently, confidently and compassionately. This session sets out to provide you with the necessary tools to help you communicate appropriately and minimise the potential for a hospital and an individual complaint and ensure ongoing care.

Dealing with difficult patients

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Strategies and tips to handle confronting situations with patients

All practitioners will inevitably face difficult patients and difficult consultations. This can be very confronting for junior practitioners. This session provides insight into why patients can be difficult and some strategies and tips to minimise and manage concerns. It is important to note that mishandling such patients is likely to escalate concerns, lead to clinico-legal risk and/or precipitate a regulatory or hospital complaint and investigation. Practitioners need to realise that even a difficult patient may have genuine health concerns.

Young practitioner risk education essentials

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Records, duties, follow-up and the legal essentials to safe practice

This session outlines the fundamental clinico-legal principles all young practitioners need to know. The session will cover appropriate records, providing informed consent and your duty to follow up and recall your patient. Importantly, we also cover AHPRA's Code of Conduct requirement to ensure practitioners maintain good health and seek an appropriate work-life balance. These risk education essentials benefit the individual and hospital employer to minimise clinico-legal and personal risk.

Legal bag - privacy & confidentiality

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The 'how to' of working with healthcare records

How to manage health information in terms of privacy, confidentiality and when to /when not to release health information. This topic provides the basic tools to assist you deal with the many requests health practitioners receive from various persons and for various reasons. These can be from patients, families, lawyers, Police, the courts and various government entities. Inappropriate management can create clinico-legal risk for the individual practitioner as well as employers. Includes various case studies and video vignettes.

Working with other healthcare professionals

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Follow the TV story of a consultant and junior doctor and the risks that unfold

This session focuses on a video vignette case study in which a difficult consultant and a junior practitioner have a breakdown in communication and professionalism. The session will explore how a poor relationship with colleagues can weaken the doctor patient relationship and can endanger patient care.  Issues of concern relates to a breakdown in communication, trust and professionalism – all inappropriate conduct in AHPRA's Code of Conduct. Given the increased consumer sentiment and media interest, increased investigation of inappropriate conduct and consequences of such, all practitioners need to work together appropriately to minimise clinico-legal and regulatory risk.

Why we provide education

Healthcare practitioners face significant risk of complaints, legal action and investigation. We draw on our claims experience and work with key education stakeholders to deliver custom education that complements their requirements.

MIPS encourages good, safe and honourable healthcare practice as part of its Constitution. As a not-for-profit membership organisation, MIPS acts to protect the interests of its members and the community.

Consistent with our philosophy, we are proud of the part we play in the industry, educating healthcare practitioners, supporting key education providers and ultimately improving the provision of healthcare to the public.

Learning objectives

From basic principles to emerging trends, our main focus is to impart the knowledge and skills that meet key learning objectives. By drawing from member experiences and our strong understanding of clinico-legal principles, we develop education that is both theoretical and practical. Where appropriate we align to key frameworks, standards and regulations including:

Australian Curriculum Framework for Junior Doctors, for example:

  • Clinical Management (informed consent, risk and prevention)
  • Communication (records, breaking bad news, open disclosure, complaints, team dynamics)
  • Professionalism (professional standards, medicine and the law)
  • Codes of Conduct for healthcare practitioners (Australian Health Practitioner Regulation Agency)
  • College or association healthcare guidelines and standards
  • Australian clinico-legal principles and common law legislation.