Our marketing practices
MIPS may utilise personal information to distribute information about MIPS products, services, publications and news that you might be interested in. This distribution may occur via mail, SMS, email, telephone, online or in person.
If we use your information for marketing purposes, we will comply with relevant legislation, for example all electronic activities comply with the requirements of the Spam Act 2003 (Cwlth).
Your personal information is kept confidential and only disclosed to you or those parties permitted by this statement.
Right of access to your information
You have a right to access and correct your personal and sensitive information. Please contact the Privacy Officer on 1800 061 113, or at firstname.lastname@example.org to request your information. There is no charge for the provision of that personal information. If you request access to sensitive information, there may be a delay in providing this information for example, if the information is related to a claim that is still under consideration.
MIPS deals openly and efficiently with complaints, expressions of dissatisfaction and disputes relating to privacy. MIPS has an internal complaint and dispute resolution process which is free. If you have a complaint about privacy, please contact MIPS on 1800 061 113 or at email@example.com.
We will respond to your complaint within 15 business days. If we need to receive more information, or to undertake investigations about your complaint, we will agree reasonable timeframes with you of up to 45 days.
Upon conclusion of the Complaints process, if the matter is still not resolved to your satisfaction you can contact the Office of the Australian Information Commissioner.
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
Tel: 1300 363 992
Fax: 02 9284 9666
Contact us - Home (oaic.gov.au)