24-hour Medico-Legal Support and Advice
MIPS receives around 4,000 medico-legal contacts from members each year. Of these, only a small fraction end up becoming a claim. In most cases, MIPS can provide advice that either helps prevent an incident from becoming a claim or assists a member to further protect themselves in the event of a claim.
Speak with an experienced professional anytime of the day
During normal business hours you can speak with professionals that may include clinicians, professional support officers or legal practitioners. After normal business hours we always have one of these staff members on call to answer urgent matters.
MIPS prides itself on the quality of the independent and confidential advice that our expert professionals provide. This service is included as part of your membership at no additional charge.
When MIPS receives a notification from a member about a claim, complaint, incident or other matter an experienced relevant professional will review and then contact you to discuss in detail. We'll need to discuss clinical practice and aspects of your professional practice not associated with treating patients, such as your own professional conduct or health.
If you are a MIPS member and need advice:
- for urgent matters contact our 24-hour support service to discuss. An urgent matter is potentially a situation you feel may put you at immediate risk of complaint or claim.
- For all other matters we recommend you complete an Incident notification form online.