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Death - the final complication!

Young practitioners can be challenged when asked to appropriately complete a ‘Medical Certificate of Cause of Death’ document (commonly known as a death certificate). Equally challenging is knowing when not to complete such certificates as a death may be a ‘Reportable Death’ for which a Coroner must be notified. Failures in these administrative public health duties can create complications and expose individuals and employers to adverse outcomes. 

Learning objectives

  1. Complete a death certificate and report deaths to the coroner appropriately
  2. List the requirements and processes of the coroner’s court
  3. Implement strategies to minimise medico legal exposure in completing death certificates

Major professional and personal risks for junior practitioners

Why are appropriate records so vitally important? Why is it so important to discuss the need to be a great listener and communicator, not only to patients, but to all colleagues? And what happens if a clinical mistake is made? We will provide answers, context and information on how best to manage all these elements.

This workshop will also cover the absolute need for young practitioners to focus on their wellbeing with good health and appropriate work-life balance.

Learning objectives:

  1. To be able to identify some of the important risks faced by young practitioners
  2. Understand the potential hazards posed by such risks
  3. Implement strategies to minimise and avoid such risks

Your wellbeing, career and patient safety

Young practitioners can face health and wellbeing issues from many causes. Poor health can affect the ability to safely deliver healthcare and potentially jeopardise professional standing. This session provides strategies to help avoid that ‘slippery slope’.

Learning objectives:

  1. Understand the importance of wellbeing
  2. Appreciate issues effecting wellbeing
  3. Strategies to adopt to maintain wellbeing

Colleagues in difficulty

Performance issues, abuse of alcohol or drugs, self-prescribing, depression or other mental illnesses can create risks for the community and AHPRA can intervene. This workshop examines how to deal with colleagues in these positions to support them while protecting yourself and the community.

Learning objectives:

  1. Improved understanding of the problem of health practitioner ill health
  2. Identify when a colleague is in difficulty
  3. Implement measures to reach out to assist colleagues

An introduction to Mandatory reporting

AHPRA’s mandatory reporting obligations can be confusing. What has to be notified? Will my employer report me? What will happen and how will my career be affected? If I seek treatment from a healthcare practitioner, will they report me? When must I report a colleague? These complex and fluid topics will be addressed.

Learning objectives

  1. Develop an understanding of what constitutes a mandatory report
  2. Identify a situation in which a mandatory report is necessary
  3. Develop a plan to manage a mandatory report scenario

Legal bag - privacy & confidentiality

This topic provides the basic tools to assist you deal with the many requests health practitioners receive from various persons and for various reasons. These can be from patients, families, lawyers, Police, the courts and various government entities. Includes various case studies and video vignettes.

Learning objectives:

  1. Explain the various clinico legal principles of privacy and confidentiality of health records
  2. Identify when and when not to release health information to whom
  3. Implement strategies to minimise risk around release of health information

Just tell the truth – reports, certificates and evidence

All health practitioners are authorised to sign death certificates, sickness certificates and insurance compensation forms. This session will provide tips and strategies to ensure an understanding of all of these and the obligations on you by the courts. We will equip you with the requisite knowledge to best represent yourself when providing evidence in a professional capacity.

Any practitioner may be called upon to provide evidence in medical negligence or personal injury litigation, at a Coronial inquest, a social security benefit dispute, a Family Law setting or even AHPRA. Being properly prepared and cognisant of all the issues is paramount for all witnesses.

Learning objectives:

  1. Explain the importance of reports and certificates
  2. Identify the key requirements of giving evidence
  3. Implement strategies to effectively complete reports and prepare as a witness

Intern risk 101

What additional clinico-legal skills and knowledge should interns have? The session covers important professional risk aspects of AHPRA’s Code of Conduct including the need to maintain personal wellbeing to prevent patient harm. It also provides interns with the essentials of medical indemnity and employer indemnity. The session is designed to minimise exposure to common personal and employer-related clinico-legal risks.

Learning objectives:

  1. Highlight additional skills and knowledge required by interns
  2. Identify some red flags and at-risk situations
  3. Develop attributes of a good intern

Custom workshops

MIPS can develop custom education workshops based on the above topics or specifically for the needs or challenges of your circumstances. Tell us what you need

Why we provide education

Healthcare practitioners face significant risk of complaints, legal action and investigation. We draw on our claims experience and work with key education stakeholders to deliver custom education that complements their requirements.

MIPS encourages good, safe and honourable healthcare practice as part of its Constitution. As a not-for-profit membership organisation, MIPS acts to protect the interests of its members and the community.

Consistent with our philosophy, we are proud of the part we play in the industry, educating healthcare practitioners, supporting key education providers and ultimately improving the provision of healthcare to the public.

Learning objectives

From basic principles to emerging trends, our main focus is to impart the knowledge and skills that meet key learning objectives. By drawing from member experiences and our strong understanding of clinico-legal principles, we develop education that is both theoretical and practical. Where appropriate we align to key frameworks, standards and regulations including:

  • Australian curriculum framework for junior doctors
  • Intern outcome statements
  • Codes of conduct for healthcare practitioners(AHPRA)
  • College or association healthcare guidelines and standards
  • Australian clinico legal principles and common law

Other topics MIPS has had on offer in the past

Follow the TV story of a consultant and junior doctor and the risks that unfold

This session focuses on a video vignette case study in which a difficult consultant and a junior practitioner have a breakdown in communication and professionalism. The session will explore how a poor relationship with colleagues can weaken the doctor patient relationship and can endanger patient care.  Issues of concern relates to a breakdown in communication, trust and professionalism – all inappropriate conduct in AHPRA's Code of Conduct. Given the increased consumer sentiment and media interest, increased investigation of inappropriate conduct and consequences of such, all practitioners need to work together appropriately to minimise clinico-legal and regulatory risk.

Records, duties, follow-up and the legal essentials to safe practice

This session outlines the fundamental clinico-legal principles all young practitioners need to know. The session will cover appropriate records, providing informed consent and your duty to follow up and recall your patient. Importantly, we also cover AHPRA's Code of Conduct requirement to ensure practitioners maintain good health and seek an appropriate work-life balance. These risk education essentials benefit the individual and hospital employer to minimise clinico-legal and personal risk.

Strategies and tips to handle confronting situations with patients

All practitioners will inevitably face difficult patients and difficult consultations. This can be very confronting for junior practitioners. This session provides insight into why patients can be difficult and some strategies and tips to minimise and manage concerns. It is important to note that mishandling such patients is likely to escalate concerns, lead to clinico-legal risk and/or precipitate a regulatory or hospital complaint and investigation. Practitioners need to realise that even a difficult patient may have genuine health concerns.

Conveying bad news competently, confidently and compassionately

Young practitioners might not have had to break bad news to patients yet, but as you can imagine, breaking bad news can have a significant impact on patients. It is important that it is conveyed competently, confidently and compassionately. This session sets out to provide you with the necessary tools to help you communicate appropriately and minimise the potential for a hospital and an individual complaint and ensure ongoing care.

The wellbeing of practitioners is paramount to ensure the provision of safe healthcare to patients

At MIPS we often receive requests from our young practitioners seeking assistance for issues relating to health and wellbeing. Circumstances can range from poor assessment or performance management, illness and impairment, drug or other substance abuse, regulator or employer investigation, bullying and harassment and discrimination. When a practitioner’s health is not their priority, it can affect their ability to deliver appropriate safe healthcare and their ongoing suitability in this profession. This session provides a number of key risk management strategies from MIPS’ perspective to help them avoid that ‘slippery slope’.