Do driving fines etc. need to be disclosed to AHPRA
In general terms, no, as these are not an indictable offence. However, the view of AHPRA can be different in each jurisdiction so be sure to check with your State or Territory AHPRA body.
As a contractor where my employer oversees processing payments, am l at fault if they were to make a mistake with the processing of DVA and ss
If you are a contractor you do not have an employer as such. However, you will be entering into a contractual service arrangement to provide a service. You are responsible as the owner of the provider number so you should check to ensure you are comfortable with the entire payment process if your provider number is being used.
If a patient has forgotten their private health insurance cards, is it ok to process the payment on a different day?
No, you should not do this for the sake of convenience of the patient. This is a false and inaccurate statement and your records and the claim payment won’t match
If a patient comes for a new denture, and we claim it on health fund on the first appointment and then the patient never returns for completing treatment, is that going to be an issue as we have already claimed from the private health insurer?
This would be an issue and should not be done. You cannot claim for the denture until it is completed and inserted. The problem is compounded if the patient does not return for treatment because the treatment was never provided and you have processed matters with the insurer.
What happens if a filling keeps falling out from the same tooth? How many times can you charge the health fund? Some patients have severe grinding especially ones with sleep apnoea.
In such circumstances, you need to document carefully to substantiate your care and treatment provided. There is no set limit to the number of times but realistically you need to consider is this the right treatment or should an alternative treatment or referral be considered?
If a patient pays prior to surgery, should the receipt be sent after the surgical date?
The receipt date should reflect the exact transaction date of any health service provided.